Delivery
HOW OUR DELIVERY SERVICE WORKS
Where Does The Cost Come From?
The delivery prices are generated directly from our transport provider based on the weight banding (Up to 249kg, Up to 499kg, 500kg+) and your postcode, rather than being set by us. Our products are heavy and also fragile so they have to be secured onto a pallet to give them the best chance to arrive in perfect condition.
Product Delivery
For product orders, the dispatch time is dependent on the individual blend- check in the product page, in-stock products are 3 days.
Following the dispatch time to prepare your order, standard delivery then takes 2-4 days, and express just one day.
We will inform you when your order has been collected to be able to give you the delivery date, we do instruct the delivery company to contact you an hour before delivery, however unfortunately they don't guarantee this.
They will be delivered kerbside on either an articulated lorry or an 18.5-ton rigid. If your delivery address wouldn't be accessible to a bus, then please let us know so we can arrange for a smaller delivery vehicle with our transport provider.